Disaster Preparedness & Response Checklist
Ensuring Your Business Continues Onward
The use of this checklist is to help you as a business owner to prepare for and respond to a disaster that might directly affect your business.
Before Disaster Strikes – Advance Preparation Steps
Human Resources
- Maintain a phone list of key employees and customers and provide copies to key staff members
- Develop an emergency contact list
- Leave extra keys and alarm code with a trusted employee or employees
- Call forward business line
- List of types of emergencies that have occurred in the community or could occur and adjust your plan accordingly
Physical Resources
- Inspect building(s) and determine what impact a natural disaster would have on the facility (building condition can impact whether or not business would be able to reopen after an emergency or disaster)
- Disaster supplies:
- NOAA weather radio
- First aid kit
- Fire extinguisher
- Flashlights with batteries
- Waterproof plastic bags
- Camera and film
- Pens, pencils and paper
- Mops and pails
- Tool kits
- Generator
- Water and food supplies
- Emergency lights for building
- Surge protectors
- Cell phone
Business Continuity
- Back-up of computer files, including payroll, tax, accounting, production records and customer lists
- Keep current inventory list
- Hardcopy records of lease, insurance policies and current credit report
- Review current insurance coverage with agent and insurance carrier
- Check status of business interruption insurance
- Creditor contact information
- Maintain supplier contact information
- Inventory of computer hardware and software
- Keep on-site and off-site copies of all documents and records
Additional Resources
Meet with other organizations to find out more about disaster planning:
- Local County Emergency Management Director
- City or municipality
- Fire department
- Government agencies
- Police department
- Utility companies
- American Red Cross
- Other business (set up reciprocal agreements)
- Department of Homeland Security
- Federal Emergency Management Agency
Back to Business – What To Do after a Disaster:
- Contact insurance agent or company
- Have building inspected
- Restore electric, gas, telephone, water, etc.
- Re-establish communications with employees, customers and suppliers
- Assess Damage
- Note structural, equipment and property damage including inventory, materials, etc.
- Avoid additional damage by making temporary repairs in order to continue to conduct business at current facility
- Secure the building if relocation is necessary
- Cleaning the facility
- Make sure building is safe before reopening or allowing employees to return
- Use proper safety items in the clean-up process
- Recover IT records that are stored on back-up files.
Financial Implications
- File business interruption insurance claim
- Determine lost income
- List steps required before the business can reopen
- Consider financial obligations during interruption, including payroll and debt service
- Gather the following information for insurance adjuster:
- Sales records and history
- Profit and loss statements and/or income tax forms
- Maintain records of extra expenses incurred (equipment rental, temporary location costs, etc.)
Government Assistance
Coordinate with the appropriate government agencies, if applicable
Why should I do anything?
Estimates indicate that up to 40% of small businesses never reopen following a disaster. It is essential for you to have a plan to both prepare in advance of disaster and to respond after the disaster occurs.
Please contact us and we will be happy to meet with you.